Privacy Policy

Last Updated: May 15, 2025

McBeth Elliott Hair (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website, scheduling a consultation, or engaging with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

  • Contact Details – such as your name, phone number, email address, and postal address when you submit a form, book a consultation, or call us.
  • Medical & Consultation Information – when you voluntarily share details related to your hair loss concerns or medical history during a consultation.
  • Usage Data – such as your IP address, browser type, pages visited, and the time spent on our website through analytics tools.
  • Payment Information – only when necessary and processed securely through our trusted third-party providers (e.g., Affirm).

2. How We Use Your Information

The personal information we collect is used to:

  • Provide and personalise our services
  • Respond to your enquiries and schedule consultations
  • Process payments and offer financing options
  • Send you appointment reminders and service updates
  • Improve our website and patient experience
  • Ensure compliance with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us deliver our services (such as IT support, payment processing, and marketing platforms). These providers are required to maintain the confidentiality and security of your information.

We may also disclose your information if required by law or to protect our rights and safety or that of others.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All sensitive data is transmitted securely, and any medical or consultation data is handled in accordance with applicable privacy laws.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can control your cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our site.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to or restrict the processing of your data
  • Withdraw consent at any time where applicable

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal data.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

McBeth Elliott Hair
Beverly Hills, California
Phone: (310) 734-7481
Email: desk@mcbethelliotthair.com